Shipping Policy
Contact Email: [email protected]
At Monkey 555, we strive to deliver your orders quickly and securely. Please read our Shipping Policy carefully.
1. Processing Time
• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
• Standard delivery timeline is 7 to 9 working days from the date of dispatch.
• Delivery times may vary depending on your location, courier service, and unforeseen circumstances.
3. Shipping Charges
• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• Any additional duties, taxes, or customs fees (for international orders, if applicable) are the customer’s responsibility.
4. Order Tracking
• Once your order is dispatched, you will receive an email or SMS with tracking details.
• You can track your shipment through the courier partner’s website.
5. Delays & Exceptions
• While we make every effort to deliver within the promised time, delays may occur due to courier or weather conditions, holidays, or unforeseen events.
• Monkey 555 is not liable for delays beyond our control.
6. Damaged or Lost Packages
• If your order arrives damaged, please contact us at [email protected] within 48 hours of delivery with photos of the package.
• In case of lost packages, we will assist in tracking and resolving the issue with our courier partner.
7. Contact Us
For any questions about shipping, please reach out to us at: [email protected]
